Privacy Policy

01 Who We Are

Talisman Awards is India’s bespoke award design house, based in India. We design and manufacture custom trophies, awards, and recognition objects for organisations across sport, entertainment, and corporate sectors.

For the purposes of this policy, Talisman Awards is the data fiduciary responsible for your personal information.

02 What Information We Collect

We collect personal information only when you voluntarily provide it to us. This may occur when you:

• Submit a form on our website or via LinkedIn Lead Generation Forms
• Send us an enquiry by email or through a contact form
• Request a design consultation or quotation
• Subscribe to updates or communications from us

The information we typically collect includes:

• Your name
• Your email address (work or personal)
• Your company or organisation name
• Your job title or role
• Any details you include in your enquiry message

03 How We Use Your Information

We use your personal information solely for the purposes for which it was provided. Specifically:

• To respond to your enquiry or design consultation request
• To send information about Talisman Awards services that you have requested
• To prepare and send quotations or design proposals
• To keep you informed of relevant updates if you have opted in to communications

We do not use your information for automated decision-making or profiling. We do not send unsolicited marketing communications.

04 Legal Basis for Processing

We process your personal data on the basis of your consent, given at the point of form submission. You may withdraw this consent at any time by contacting us at the details below. Withdrawal of consent does not affect any processing that occurred prior to withdrawal.

05 Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business (such as email platforms or CRM software), strictly under confidentiality agreements and only to the extent necessary to provide those services.

We will disclose personal information where required to do so by law or a competent authority.

06 Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for a period of two years. If you request deletion of your data, we will action this within 30 days.

07 Your Rights

Under India’s Digital Personal Data Protection Act, 2023, and applicable data protection law, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request erasure of your personal data
• Withdraw consent for processing at any time
• Nominate a representative to exercise these rights on your behalf
• Raise a grievance with us directly

To exercise any of these rights, please contact us using the details in the section below. We will respond within 30 days.

08 Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our systems are protected by industry-standard security practices.

No method of transmission over the internet is completely secure. While we take every reasonable precaution, we cannot guarantee absolute security.

09 Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of our site may not function as intended if you do so.

We do not use cookies for targeted advertising.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. Continued use of our services after any such changes constitutes your acceptance of the updated policy.